Neatniks Cleaning
Neatniks Cleaning

  • Frequently Asked Questions

    What cities do you serve?

    Neatniks is based in Lyons and we serve our local community, the surrounding foothills, Boulder, Longmont and other nearby towns. 

    Does Neatniks also offer commercial cleaning?

    Yes, we do. While Neatniks is primarily a residential cleaning service, we also service commercial accounts. Our oldest son currently operates this part of the business. 

    Are there perks to having my home cleaned by Neatniks?

    • It frees up your weekend for the things you'd rather be doing and the people you'd rather be spending time with.
    • It puts an end to bickering over whose turn it is to vacuum.
    • Our clients joke that we are cheaper than couples and family therapy, and our results are immediate.

    Why should I choose Neatniks?

    Having your house cleaned is very personal, both for you and for us. We think it’s important for you to know and trust who is in your home, so feel free to ask for and contact our references.

    Together we have 32 years experience cleaning houses and meeting the specific and changing needs of our clients. We’re responsive to your concerns and feedback. We use a checklist, made at the time we bid, to make certain the job is done your way each time we clean. We get the spots that the other house cleaners, or even your mother–in–law, missed!

    How do I get an bid from you?

    Call us or use the button below and one of the owners, Karen or David, will meet you at your home to go over what you want done, room by room, and answer any questions you might have.

    Once we’ve established the scope of the work, we'll give you a firm bid for the first–time Deep Clean (if needed), and for the regularly scheduled cleanings. The whole meeting takes from 15 to 30 minutes. 

    We believe we need to earn your business each time we clean for you, so we do not require a contract for our services.

    How much do you charge?

    The cost varies depending on what needs to be cleaned and the current condition of the home. We typically charge $90–$125 for whole house cleaning. First time Deep Cleaning is more expensive, generally about double. 

    What about payment?

    Clients usually leave payment for us on the counter. If they forget, then they can simply leave it for us next time. We don't charge interest or fees, with the exception of a lock-out or no-show, in which case we reluctantly charge $35. 

    Is Neatniks a franchise?

     No, the owners are the cleaners in the business. We keep it small and simple. 

    Will you send different people to clean my home?

    Neatniks is a family run business and operates without employees, so only one of the owners, Karen or David, or our oldest son, will be cleaning your home. The same person will clean your home each time. 

    In the rare case where your regular cleaner can’t make it, we’ve got you covered as another one of us will take their place for that cleaning. We make a point to be familiar with you and your needs, and strive to exceed your expectations.

    Do you schedule a specific time for my house cleaning appointment?

    We will schedule a specific day and either a morning or afternoon time slot. We'll give you a reminder call or email the first few times, and after that you can expect us to be there like clockwork. 

    Do I have to be home when Neatniks cleans?

    This is your option. Most people prefer to be at work or out running errands and to come back to a peaceful and sparkling home. We are used to working around nannies, kids, work–at–home parents, and visiting guests, so don't ever feel like you have to leave your own home. 

    Do I need to provide house cleaning equipment or supplies?

    We provide all cleaning supplies and equipment, so you never need to worry about replenishing your stock for us. Of course if you have a specific product or cleaning tool that you want us to use, just leave it out for us and we'll be happy to use it. 

    What supplies do you use?

    We look for supplies that are non-toxic, bio–degradable and effective. During cold and flu season, we boost up our use of natural disinfectants to keep you and your family healthy. 

    Our most used cleaner is made by us with essential lavender or citrus oil, rubbing alcohol, vinegar, a few drops of natural dish soap, and water. Making our own natural spray is more time consuming than simply purchasing products, but well worth the benefits to humans, pets and the environment. The only “nonnatural” product we may use for removing stains in sinks or disinfecting toilets is liquid Bar Keeper’s Friend.

    Why use “green cleaning supplies”?

    Neatniks has always been an eco–friendly cleaning company. We don't do it because it's fashionable, we do it because we use these products all day long and don't want to surround you, your home or ourselves with toxic chemicals.

    Common cleaners contain chlorine, phenol, ammonia or formaldehyde, which may be considered toxic. According to the US Environmental Protection Agency, the air inside a typical home is, on average, 2 to 5 times more polluted than the air just outside, largely because of household cleaners. We use natural products because it's best for our clients, ourselves, and our environment.  

    Can I give Neatniks Cleaning as a gift?

    Yes, the gift of Neatniks Cleaning is a meaningful way to show your appreciation to a co–worker, spouse, friend, or family member. Our services are often given as a gift…

    • By motherinlaws wanting to help out after a new grandchild is born
    • By husbands wanting to surprise their wives
    • By adult children wanting to help out their retired parents
    • By realtors as a house warming gift to new home owners
    • By friends helping other friends in a time of need

    Do you have a mission?

    Everyone's lives are so busy, even ours. We have three children and a wide range of interests and hobbies which we enjoy. Neatniks is how we support our family and it is also our way of supporting our clients and their full lives. We feel good about doing work that frees up our clients to spend time doing the things they love or gives them more time to be with their families. Let us take care of your house cleaning chores so that you can get back the important and meaningful things in life!